Bodyshop Estimator - Milwaukee, Wisconsin, United States

  • Automotive, Body Shop Estimator, Body Shop, Estimator
  • Milwaukee, Wisconsin, United States

job description

Body Shop Estimator 

Greet customers and quickly assess their needs understanding the difficulty of their situation.

Customer service is a top priority; it’s our job to turn that difficult situation around.

Work with customer to complete an accurate estimate according to appropriate Insurance Company.

The estimator follows the job through the entire process from initial greeting and handling all insurance related communications, overseeing parts ordering, keeps customer updated through the process and quality controls the vehicle through repairs to the final delivery.

 

Body Shop Estimator - Job Responsibilities:

  • Schedules appointments with customer
  • Works with customer and Body Shop Technician to identify required repair work
  • Offers additional services and repairs
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
  • Dispatches and maintains an organized workload
  • Enters itemized estimate on repair order and explains estimate to customer
  • Keeps customer informed and updated throughout the repairs
  • Maintains Customer Satisfaction score at or above designated standards
  • Must be familiar with and able to adhere to various insurance guidelines
  • Other duties may be assigned

job requirement

 

Body Shop Estimator - Requirements:

  • Will train the right person!
  • Body Shop experience is preferred
  • Estimator experience is a plus
  • Income level is competitive and based on experience
  • Valid Driver’s license
  • Positive attitude and attention to detail
  • Organizational skills, basic computer and office skills
  • Must have excellent phone and people skills

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

 

Bodyshop Technician - Milwaukee, Wisconsin, United States

  • Automotive, Body Shop Technician, Body Shop, Technician
  • Milwaukee, Wisconsin, United States

job description

Automotive Body Shop Technician

The Body Shop Technician is responsible for repairing all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order. The Body Technician plays a key role in delivering on our Collision promise of speed, quality and customer satisfaction.
 

  • Repair Planning: Approaches repair planning with a sense of urgency and detail to avoid waste and rework later in the process. De-trims and disassembles vehicles, putting parts on parts carts. Performs pre-pulls to make repair vs. replace decisions.
  • Parts Procurement: Assists in identifying and sourcing parts as necessary. Uses good judgment in determining when damaged parts can be safely repaired for cost and cycle-time savings. Helps maintain parts/materials carts in an organized manner.
  • Team Engagement & Problem-Solving: Knows status of own vehicles and is open to others’ feedback on getting and keeping vehicles on schedule for on-time delivery. Helps problem-solve on vehicles assigned to other team members.
  • Vehicle Repair: Performs quality repairs without passing on defects. Meets or exceeds the Collision Center's requirements for productivity as measured by hours per day for each repair order. Follows all quality control processes and meets the return rate target.
  • Safe & Organized Workplace: Consistently utilizes all required safety equipment and follows proper repair procedures. Adheres to all requirements for hazardous waste disposal. Keeps personal work area organized and returns tools, materials and equipment to designated areas.
     

job requirement

Qualifications:

  • Knowledge of manufacturers’ repair processes & adherence to our collision technical repair processes.
  • Ability to use frame and measuring equipment per vendor procedures.
  • Must maintain a valid state driver’s license in order to drive any customer or company vehicle.
  • ASE certification in body repairs.
  • Demonstrated commitment to continued learning 
  • Pro Level training and other industry-required training.
  • Welding certificate preferred.
  • Predictable and reliable attendance required.
  • Periodic lifting and carrying objects over 50 pounds.
  • Reaching above and below shoulder level.
  • Able to push materials/parts carts and push cars (with assistance).
  • Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
  • Manual dexterity and eye/hand coordination to operate equipment.
  • May be exposed to repetitive tasks involving hand and arm motion.
  • May be required to inspect vehicles outdoors in inclement weather.
  • May be exposed to fumes, chemicals, high levels of dust and noise in repair center.
  • Must be able to wear protective equipment, including respirator.
  • Clean driving record with valid driver license
  • Must be able to pass pre-employment screens (background & drug test)

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Advisor - Milwaukee, Wisconsin, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Writer
  • Milwaukee, Wisconsin, United States

job description

Automotive Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

Automotive Service Technician - Milwaukee, Wisconsin, United States

  • Auto Technician, Automotive Technician, Service Technician
  • Milwaukee, Wisconsin, United States

job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!